Refunded Charges Count is the count of refunded payments you make to your customers. When your customer requests a refund that you grant, your payment processing platform submits a refund request to your customer’s bank or card issuer and also notifies your customer that the refund has been initiated (provided you have enabled the option for your payment processing platform to email your customers about refunds).
While it is useful to track the number of refunds issued to customers, you might find that it helps to track this number along with other metrics such as Payment Refund Rate and Refunded Charges.
