Refunded Charges represent the amount of money refunded to your customers in a fixed period of time. When your customer requests a refund that you grant, your payment processing platform submits a refund request to your customer’s bank or card issuer and also notifies your customer that the refund has been initiated (provided you have enabled the option for your payment processing platform to email your customers about refunds).
Any fees associated with the original payment that you may have had to bear on the customer’s behalf, such as currency conversion fees, will not be returned to you. However, you will generally not be charged fees to issue a refund to your customers.
