Failed Charges Count measures the total number of failed payments in a given time period. Payments can fail for a multitude of reasons. However, the most common reasons for failed payments are card declines, blocked payments, and failed API calls.
Failed payments due to payment declines happen when the card issuer declines the payment, usually due to expired cards or insufficient funds. Blocked payments occur when the card issuer finds suspicious activity or high-risk transactions. Failed API calls indicate that your integration of your payment gateway may have errors.
Track your Failed Charges Count over time to regulate your transactions and flag down high rates of failed payments which may indicate questionable traffic or integration bugs with your payment gateway.
